Jumpmaster Profile

Ellen McClain

Ellen had a successful career leading to roles as a CFO of a public company and as a board member. She recently changed her career path to the nonprofit sector. She is currently the CFO of Year Up, a one-year intensive training program featuring six months of skills training and a six-month internship at more than 250 top companies in 18 cities.

HAVE YOU IN THE PAST HAD OR DO YOU CURRENTLY HAVE A PROCESS TO THAT HELPS GUIDE YOUR DECISION MAKING? SPECIFICALLY, DO YOU OR HAVE YOU USED A PROCESS TO DEFINE CLEAR, REALISTIC AND ACTIONABLE GOALS AND TRACK YOUR ABILITY TO ACHIEVE THEM? YES/NO IF YES, PLEASE EXPLAIN:

Yes, my career has been in finance and I have always had a POV of what makes a good CFO. My decisions have been based around helping me round out the skills I needed. I knew I needed public company experience, and I knew I needed operating experience, so I sought out career changes that would help me in both ofthose areas. Some of the changes came to me, but I was able to see the opportunities because I had a POV of what I needed next.

CAN YOU IDENTIFY WHEN YOU FIRST HAD CAREER GOALS THAT WERE CLEAR AND ACTIONABLE AND WITH REALISTIC OBJECTIVES?

I was having dinner with a CFO of a cable company and she was a woman. It was the first time I realized that a CFO job was something I would like to do and seeing a woman in the role made me feel it was possible.

COMPLETE THIS SENTENCE: I’ve used process / practices to accomplish self awareness. Part of progressing and being able to see the opportunities requires the ability to take stock of how you think and the decisions you have made, and to really understand yourself.


When I lead teams, I recommend the following best practices as a way to foster collaboration and achievement; as a manager I am a coach. Not everyone sees their role that way and to me it’s absolutely essential.

WHICH 3 PERSONAL VALUES/ QUALITIES HAVE YOU RELIED ON MOST MAKE YOUR FIRST BIG CAREER JUMP?

  1. CLARITY
  2. FOCUS
  3. DISCIPLINE, PLANNING
  4. VISION
  5. PURPOSE
  6. GRIT / RESILIENCE / TENACITY

BRIEFLY EXPLAIN:

I would say clarity and vision – the vision part is to really have a POV about what you want to do and I would say clarity because having a vision is more than just an academic exercise. It’s not just what looks good on paper or what the outside world would like – it needs to feel right in your gut. For me the biggest decisions have been the easiest ones because I am truly at peace with them.

CAN YOU DEFINE A TIME/ POINT WHEN SENSE OF PURPOSE BECAME A PART OF YOUR GOALS AND PLAN?

Most recently, with the decision I just made to join Year Up, I had always had a goal to be a CFO and finally I set a new one – that I’d like to be on a public company board and I was a little afraid that I wouldn’t achieve it . I was fortunate that I did it, but it was the first time I didn’t have a specific job goal. You get to a point that life has to be aboutmore than just your own personal pursuits of your dreams. It’s much more gratifying to help other people achieve their own dreams. Once you have kids and they are a little further along you start to have capacity to look beyond your own family.

WHICH OF THE FOLLOWING BEST DESCRIBES YOUR APPROACH TO HELPING OTHERS COACH AND SUPPORT THE GOALS AND OBJECTIVES OF THEIR PEERS?

  1. I HAVE A DISCIPLINED AND THOROUGH APPROACH TO ENSURING PEER COACHING BY LEADERS
  2. NATURAL LEADERS WILL RISE- IDENTIFYING AND RETAINING THEM IS ESSENTIAL
  3. I FOCUS ON HIGH LEVEL MESSAGING TO PROVIDE BETTER ENGAGEMENT AND MOTIVATION

For me, It’s not high level messaging – it’s more one on one engagement and living by example.
I live by the Alex Halley quote: “Find the good and praise it.”
It’s really important to lift people up, be positive and see the potential in themselves – and that’s in the daily interactions. And I’ve learned that when you are in a visible leadership position, people pay a ton of attention to what you do, how you show up, and what you say – they really see a lot. So, I focus on my own behavior to try and in trying to bring out the best in people and encourage people to work with each other, because I have seen it time and time again that when people collaborate you get a much better result than you do on your own.

WHICH OF THE FOLLOWING METHODS DO YOU USE MOST OFTEN TO BROADEN YOUR OWN INSIGHTS AND CHALLENGE YOUR MENTAL MODELS?

  1. ASKING QUESTIONS OF OTHERS AND RECEIVING CANDID FEEDBACK
  2. READING LEADERSHIP BOOKS AND ARTICLES
  3. ENGAGING IN FORUM STYLE DISCUSSION WITH MY PEERS
  4. NONE OF THE ABOVE / DESCRIBE

Reading a lot but I also think you need to aspire to a strong feedback culture. Its a challenge for me, and I have really worked on my team being comfortable giving feedback and have more work to do in this area, but I do ask for feedback on how I am doing. I think it’s important, and I feel really strongly that as a CFO you have to be approachable because you are dealing with a lot of sensitive issues around money and accounting and if you are not approachable little things can become big consequential issues. It’s imperative that you create an environment at the top that allows for honesty.

DO YOU CITE FAILURES OR SETBACKS AS A PART OF YOUR LEADERSHIP COMMUNICATION WITH YOUR TEAMS? YES / NO

Sometimes

WHICH OF THE FOLLOWING BEST DESCRIBE YOUR APPROACH TO SHARING STORIES OF YOUR FAILURES:

  1. I OPENLY DISCUSS MY FAILURES WITH MY TEAM
  2. I FOCUS ON DISCUSSION ON SUCCESS AND CITE THE FAILURES WHEN IT SUITS MY NEEDS
  3. I RARELY DISCUSS MY FAILURE

I discuss failures and setbacks, but I don’t really think along those lines. I have overcome enough adversity in my life that I don’t frame it that way. Having setbacks is just a part of life so I tend to go quickly to the upside. But I do think people at early stages benefit from hearing from their leadership’s frustrations and the discipline that it took to persevere and not let it undo me.

WHICH OF THE BELOW BEST DESCRIBES WHY YOU THINK YOU FAILED OR HAVE SETBACKS:

  1. LACK OF CLARITY SELF-AWARENESS
  2. LACK OF FOCUS
  3. LACK OF DISCIPLINE / PLAN
  4. LACK OF VISION OR SKILLS
  5. LACK OF PURPOSE

None of the above. I think you reach plateaus in your life and career. One of the things I recognized when I was struggling was that I had just outgrown the place where I was and it almost didn’t matter why I wasn’t progressing – maybe it was just time to look elsewhere as opposed to being frustrated and I need to just let it go. If you can learn the letting it go part and focus on the opportunity – it’s a good way around some of the hurdles.

WHICH OF THE FOLLOWING BEST DESCRIBES HOW YOUR THOUGHT PROCESS REGARDING BUSINESS AND LEADERSHIP HAS CHANGED IN THE PAST 10 YEARS:

  1. NOT AT ALL
  2. VERY LITTLE
  3. A SUBSTANTIAL AMOUNT

The way I look at it…I am so glad I was actually able to pursue a career around my interests. I received a lot of messages when I grew up that that was not the path for me but it really was. I think what has changed is the environment I am operating in has changed to support what I think is really valuable in leaders. Early on, I got messages about needing a command and control style and nothing to suggest that humility was really important in leaders, but it really is. Humility, honesty andtrust are values I always held close to and only fairly recently is there more room for leaders to think like that.

DO YOU HAVE A METHOD OR PROCESS TO CHALLENGE YOUR OWN ASSUMPTIONS AND DETERMINE YOUR FLAWS AND NEEDS? I DON’T / I DO

I do.

IF YES – DOES IT REGULARLY HELP GUIDE YOUR LEARNING?

  1. SOMEWHAT TRUE
  2. VERY TRUE
  3. NOT TRUE
  4. VERY TRUE

I have a meditation practice and it’s so critical for me to help understand my thought process and realize they are only my thoughts. Just because you think it doesn’t make it true. You can’t really stop that practice – it’s a lifelong journey, and it’s good to recognize that.

DO YOU HAVE OR HAVE YOU EVER HAD A SAFE/PRIVATE ENVIRONMENT (FORUM OR COACH) WHERE YOU CAN EXPRESS YOUR EMOTIONAL WEAKNESSES AND GET SUPPORT TO BETTER ASSESS AND IMPROVE THEM? YES / NO

IF YES, HOW EFFECTIVE IS YOUR FORUM AT REDUCING ANY ANXIETIES YOU MAY HAVE RELATED TO EMERGING PROBLEMS OR SUDDEN OPPORTUNITIES?

BRIEFLY EXPLAIN:

I don’t have enough of that. It’s been very challenging to be a woman with a demanding career while raising children. That I do not get that outlet to talk about the work stuff – it’s just been a hard thing to do.

WHEN YOU CONSIDER THE BIG DECISIONS THAT LED TO YOUR HABITUAL SUCCESSES, YOU ARE YOU ABLE TO IDENTIFY, EXPLAIN OR DESCRIBE A THOUGHT PROCESS THAT YOU USE TO ASSESS, INFLUENCE AND EXPEDITE YOUR DECISION MAKING?

I can’t say process – to me it’s all in the preparation. It’s all that we talked about done consistently so that when the opportunity presents you see it for what it is.

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